At Grip iT we offer a wide variety of services to choose from. We guarantee an unmatched level quality and value. Contact us to discuss how we can enhance or augment your IT department by identifying which of the services listed below are right for your business.
Incident Management Support
- Call Center
- Help Desk – End User Support
- Level 1 Application Support
- Remote Desktop Support
- Remote Server Support
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Incident Management Planning
- Help Desk Application Planning & Development
- Service Desk Application Planning & Development
- Integration Service Desk with Business Applications
- Performance Matrix Consulting
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Infrastructure Support
- Non-Warranty Hardware Services
- Warranty Hardware Services
- Desktop Support
- Install/Move/Add/Changes
- Performance
- OS Patches/Upgrades
- Anti-Virus Patches & Upgrades
- Server Support
- Install/Move/Add/Changes
- Performance
- NOS Patches/Upgrades
- Storage Management
- Anti-Virus Patches & Upgrades
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Infrastructure Planning
- IT Hardware Procurement
- IT Project Management/Coordination
- Site Assessment and Recommendations
- IT Asset Management
- Computer Lifecycle Management
- Desktop Standardization Planning
- Server Configuration Planning
- Storage Area Network Planning
- OS/NOS Recommendations
- Active Directory Planning & Implementation
- Document Storage Planning
- Data Retention and Storage Policy Planning
- MS-Exchange Design & Implementation
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Communications Infrastructure Support
- Web Site Maintenance
- Web Content Management
- Intranet/Internet Maintenance
- Dbase Support (SQL, Access)
- Install/Move/Add/Changes
- Firewalls/DMZ
- Wireless/Remote Access
- PDA Integration with Applications
- Switches/Routers/Hub
- Network Cable Management
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Communication Infrastructure Planning
- Communication Assessment
- Web Site Planning
- Intranet/Internet Planning
- Database Connectivity Planning
- Legacy Applications to Web Planning
- B2B Commerce Planning
- Web Portal Planning
- Data Mart Planning
- Messaging & Desktop Conferencing
- On-line/Off-line access to email and data
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IT Security Support
- Install and Configure Anti-virus
- Install and Configure Switches/Routers
- Install and Configure Backup Solutions
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IT Security Planning
- Security Assessment
- Identity Management Planning
- User Authentication & Access Planning
- Secure Network Perimeter Planning
- Secure Desktops Planning
- Mobile & Remote Access Planning
- OS Patch and Upgrade Policy
- Anti-Virus Policy and Implementation
- Business Continuity
- Data Backup and Recovery
- Fault Tolerance/System Redundancy
- Server Power Backup
- Disaster Recovery
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